FAQs

Q: Do you have a size guide?

All sizes are Unisex. Size guide here.

Q: When will I get my stuff?

We send orders to our printing partner every Sunday. The print team are currently experiencing some delays to their usual turnaround times, so production is taking between 7-10 working days. You'll get a dispatch email when it's on it's way to you! 

We really appreciate your patience during this time. It is a longer wait than everyone is used to, but this process helps us keep costs down, which ultimately means more money to pubs. 

So as a final note - please reconsider if you need this by a specific date. We can't guarantee lead times and would hate for someone to miss a present. 

Q: Where does my money go?

We make no profit ourselves. We take off all the hard costs that go into getting the tees made, and then all profits go directly to the pub featured in the design. 

Hard costs include: printing, handling, fulfilment, 0.2% card payment, and approx 10% of profits to the designer.  

Q: Can you send overseas?

Just the UK mainland for now - we're not currently able to deliver to Northern Ireland or Scottish islands.

Q: Can I return if there's an issue with my order?

 Check the returns policy in the footer for more info. 

Q: More questions? 

Drop us a note at: hello@keeppubspumping.co.uk